In a perfect world with Zen-like harmony, there will be Supply Demand equilibrium. Forever!
However, in the eCommerce world’s cutthroat pace where the online store is always open, running out of inventory is a business reality. The paradox of it all is that Sell-Through is good but too much of it and the brands risk getting Sold-Out!
Winning the Amazon Buy Box is the ‘moment of truth’ where Amazon Buy Box Algorithm considers variables like excellent ratings and reviews, A+ brand content, timely delivery and tracking, responsive customer support, FBA, and a competitive price and optimal inventory and selects a Seller as the Buy Box winner.
A single-minded focus on Customer Centricity is needed where Sellers put on their Customers’ shoes and empathize about their needs, what they are looking for, and then connecting them to the brand story and compelling them to buy the product. It always helps to connect with customers beyond the boundaries of a transactional Buy and Sell relationship, and Amazon’s A9/A10 algorithm seems to agree with me!